Terms & Conditions

2. Website information

We provide information about Kallergi Lodge, visiting the area, booking requests, hiking-related guidance, gallery content and contact details. We try to keep the information accurate and up to date, but we do not guarantee that all website content will always be complete, current or error-free.

Information about routes, weather, access, safety or visitor preparation is provided for general guidance only. You are responsible for checking current conditions before your visit.

3. Booking requests

When you submit a booking form through our website, you are sending a booking request. A booking is not automatically confirmed when the form is submitted. Your booking becomes confirmed only after we review availability and send you a confirmation by email, phone or another agreed communication method.

You are responsible for providing accurate contact details, visit dates, guest information and any additional information needed to process your request.

4. Prices, availability and payments

Prices, availability, services and booking conditions may change depending on season, capacity, weather, operational needs or other circumstances. If payment is required, the payment amount, method, deadline and related conditions will be communicated before confirmation.

Unless otherwise agreed in writing, any information shown on the website should be considered general information and not a final guaranteed offer.

5. Cancellations and changes

Cancellation, change or refund conditions may depend on the confirmed booking details, season, notice period and any agreement made with you at the time of confirmation. If you need to change or cancel your booking request, please contact us as early as possible.

We may need to change or cancel a booking due to weather, safety concerns, emergency circumstances, operational limitations or events beyond our reasonable control.

6. Visitor responsibilities

Visitors are responsible for preparing appropriately for mountain conditions. This may include checking the weather, choosing suitable routes, wearing proper hiking footwear, carrying water, bringing appropriate clothing and respecting safety advice.

• Follow safety instructions and local guidance.
• Respect the natural environment and local rules.
• Do not damage property, trails, facilities or natural surroundings.
• Avoid unsafe behavior that may put yourself or others at risk.

7. Hiking, weather and safety

Mountain areas may involve risks, including sudden weather changes, low visibility, difficult terrain, snow, wind, heat, fatigue or injury. Any hiking or outdoor activity is undertaken at your own responsibility.

We strongly recommend checking current weather and route conditions before starting your trip. If you are unsure about your physical condition, route difficulty or safety, seek professional advice before hiking.

8. Acceptable use of the website

You agree not to misuse this website. You must not attempt to access restricted areas, interfere with website security, submit harmful code, use the website for fraudulent purposes or collect data from the website without permission.

9. Intellectual property

Unless otherwise stated, the content on this website, including text, design, images, logos, layout and other materials, belongs to Kallergi Lodge or is used with permission. You may not copy, reproduce, distribute or use website content for commercial purposes without our prior written permission.

10. Third-party links and services

Our website may include links to third-party websites or embedded services, such as maps, social media platforms, analytics tools or external resources. We are not responsible for the content, accuracy, availability or privacy practices of third-party websites or services.

11. Limitation of liability

To the maximum extent permitted by applicable law, we are not responsible for losses or damages caused by website unavailability, incorrect information, third-party services, user error, unsafe hiking decisions, weather conditions or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights that cannot be excluded or limited under applicable law.

12. Privacy

We handle personal information according to our Privacy Policy. Please read our Privacy Policy to understand how we collect, use and protect personal information submitted through this website.

13. Changes to these Terms

We may update these Terms & Conditions from time to time. When changes are made, we will update the “Last updated” date on this page. Continued use of the website after changes means you accept the updated Terms.

14. Governing law

These Terms are intended to be governed by the laws applicable to the location of Kallergi Lodge, unless mandatory consumer protection laws provide otherwise. Any disputes should first be addressed by contacting us directly so we can try to resolve the issue.