Privacy Policy

2. Information we collect

We may collect personal information that you voluntarily submit through our website forms, including:

• First name and last name
• Phone number and email address
• Visit dates, number of guests and booking details
• Country or citizenship information, if submitted through the booking form
• Messages or questions submitted through contact forms
• Basic technical data, such as IP address, browser type, device information and server logs

3. How we use your information

We use the information we collect for the following purposes:

• To respond to your contact requests
• To process and manage booking inquiries
• To provide information about visiting Kallergi Lodge
• To improve website functionality, security and user experience
• To comply with legal or administrative obligations where required

4. Legal basis for processing

Depending on the situation, we may process your personal information based on one or more of the following legal bases:

• Your consent, when you voluntarily submit information through our forms
• Pre-contractual or contractual necessity, when we process booking-related requests
• Legitimate interest, such as website security, communication and service improvement
• Legal obligation, where applicable

5. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality, remember preferences, analyze website traffic and improve user experience. If we use analytics or marketing tools, such as Google Analytics, Meta Pixel or similar services, these tools may collect technical information about your visit.

You can control or delete cookies through your browser settings. If required, we may also ask for your consent before placing non-essential cookies.

6. Sharing your information

We do not sell your personal information. We may share information only when necessary with trusted service providers who help us operate the website, manage communications, process booking requests or maintain website security.

We may also share information if required by law, legal process or competent authorities.

7. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including responding to your request, managing booking inquiries, maintaining business records and complying with legal obligations.

When information is no longer needed, we will delete it or anonymize it where reasonably possible.

8. Your rights

Depending on applicable data protection laws, you may have the right to request access to your personal information, correction, deletion, restriction of processing, objection to processing and data portability.

You may also have the right to withdraw consent where processing is based on consent. To exercise your rights, contact us at: info@kallergilodge.com .

9. Data security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

10. Third-party links

Our website may contain links to third-party websites, such as maps, social media platforms or external services. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.